/* ── Tracker page ─────────────────────────────────────────────────────────── */

.tracker-page {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: flex-start;
  padding: 80px 16px 40px;
  background: var(--bg-1);
  position: relative;
}

.tracker-page::before {
  content: '';
  position: absolute;
  top: 0;
  left: 50%;
  transform: translateX(-50%);
  width: 700px;
  height: 300px;
  background: radial-gradient(ellipse, rgba(240,90,34,0.06) 0%, transparent 70%);
  pointer-events: none;
}

.tracker-page .back-link {
  position: fixed;
  top: 20px;
  left: 24px;
  display: flex;
  align-items: center;
  gap: 6px;
  color: var(--text-3);
  font-size: 0.85rem;
  font-weight: 500;
  transition: var(--transition);
  z-index: 10;
}
.tracker-page .back-link:hover { color: var(--text-1); }

.tracker-page-actions {
  position: fixed;
  top: 16px;
  right: 24px;
  z-index: 10;
}

.tracker-wrap {
  width: 100%;
  max-width: 620px;
  position: relative;
  z-index: 1;
}

/* ── Lookup card ──────────────────────────────────────────────────────────── */

.lookup-card {
  background: var(--bg-3);
  border: 1px solid var(--border-md);
  border-radius: var(--radius-lg);
  padding: 32px;
  box-shadow: var(--shadow);
  margin-bottom: 24px;
}

.lookup-header {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 24px;
}

.lookup-icon {
  width: 44px;
  height: 44px;
  background: var(--accent-bg);
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.lookup-header h1 { font-size: 1.3rem; }
.lookup-header p { color: var(--text-2); font-size: 0.85rem; }

.lookup-form {
  display: flex;
  gap: 10px;
  align-items: flex-end;
}

.lookup-form .field { flex: 1; margin: 0; }

.lookup-form input {
  font-family: var(--mono);
  font-size: 1rem;
  letter-spacing: 0.05em;
  background: var(--bg-2);
  border: 1px solid var(--border-md);
  border-radius: var(--radius-sm);
  color: var(--text-1);
  padding: 0.8rem 1rem;
  width: 100%;
  outline: none;
  transition: var(--transition);
}

.lookup-form input:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}

/* ── Result card ──────────────────────────────────────────────────────────── */

.result-card {
  background: var(--bg-3);
  border: 1px solid var(--border-md);
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow);
}

.result-header {
  padding: 20px 24px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
}

.result-ref {
  font-family: var(--mono);
  font-size: 1.25rem;
  font-weight: 700;
  color: var(--accent);
  letter-spacing: 0.06em;
}

.result-meta {
  font-size: 0.8rem;
  color: var(--text-3);
  margin-top: 4px;
}

.result-body { padding: 20px 24px; }

.case-info {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
  margin-bottom: 20px;
}

.info-item {
  background: var(--bg-2);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
}

.info-item .info-label {
  font-size: 0.7rem;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--text-3);
  font-weight: 700;
  margin-bottom: 4px;
}

.info-item .info-value {
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text-1);
}

.handler-row {
  background: var(--bg-2);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
  margin-bottom: 20px;
  display: flex;
  align-items: center;
  gap: 10px;
}

.handler-avatar {
  width: 32px;
  height: 32px;
  background: var(--accent-bg);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 0.8rem;
  color: var(--accent);
  border: 1px solid rgba(240,90,34,0.2);
  flex-shrink: 0;
}

/* ── Thread ───────────────────────────────────────────────────────────────── */

.thread-label {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--text-3);
  font-weight: 700;
  margin-bottom: 14px;
}

.thread-empty {
  text-align: center;
  padding: 28px;
  color: var(--text-3);
  font-size: 0.9rem;
  border: 1px dashed var(--border-md);
  border-radius: var(--radius-sm);
  margin-bottom: 16px;
}

.thread-messages { display: flex; flex-direction: column; gap: 12px; margin-bottom: 16px; }

.thread-msg { display: flex; flex-direction: column; }
.thread-msg.from-handler { align-items: flex-start; }
.thread-msg.from-reporter { align-items: flex-end; }

.msg-bubble {
  padding: 12px 14px;
  border-radius: 4px 14px 14px 14px;
  max-width: 85%;
  font-size: 0.9rem;
  line-height: 1.55;
}

.from-handler .msg-bubble {
  background: var(--accent-bg);
  border: 1px solid rgba(240,90,34,0.18);
  color: var(--text-1);
}

.from-reporter .msg-bubble {
  background: var(--bg-4);
  border: 1px solid var(--border);
  border-radius: 14px 4px 14px 14px;
  color: var(--text-1);
}

.msg-meta { font-size: 0.72rem; color: var(--text-3); padding: 4px 4px 0; }

/* ── Reply box ────────────────────────────────────────────────────────────── */

.reply-box {
  border-top: 1px solid var(--border);
  padding: 16px 24px 20px;
}

.reply-label {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--text-3);
  font-weight: 700;
  margin-bottom: 10px;
}

.reply-box textarea {
  width: 100%;
  padding: 0.75rem 1rem;
  background: var(--bg-2);
  border: 1px solid var(--border-md);
  border-radius: var(--radius-sm);
  color: var(--text-1);
  font-family: inherit;
  font-size: 0.9rem;
  resize: none;
  min-height: 80px;
  outline: none;
  transition: var(--transition);
  margin-bottom: 10px;
}

.reply-box textarea:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}

.reply-actions { display: flex; justify-content: flex-end; }

@media (max-width: 500px) {
  .case-info { grid-template-columns: 1fr; }
  .lookup-form { flex-direction: column; }
  .lookup-form .btn { width: 100%; }
  .lookup-card { padding: 20px; }
}